Contact & Support
Astraverso is operated by Nicolas Bringas, Argentina.
For product questions, technical help, privacy requests or billing/cancellation inquiries:
What to include
Describe the issue and your browser/device. For a billing question, include a receipt reference if you have one. Do not send passwords or full payment card details. Clicking the email address opens your email app; you can also copy it into your preferred email service. This page does not submit a form or silently send your information.
Current service status
Worlds are saved on the server and restored using your private recovery file. Paid purchases require Paddle checkout setup and server confirmation. Use Account & access → Billing portal to manage existing subscriptions. Do not send recovery codes to support. No response-time guarantee is stated.
Read our Terms & Conditions, Privacy Policy and Refund Policy, or view plans and current limits.